FREQUENTLY ASKED QUESTIONS
Below we have listed the most frequently asked questions. These are questions that we have often heard from our customers. We therefore thought it a good idea to cover these on the website. Is your question not included? Please contact us and click on the “info” button in the brown area.
How can I pay in the webshop?
At the Essen Outdoor you can use PayPal, iDeal, bank transfer and credit cards. All payments are made securely and trusted via a secure SSL connection.
How much shipping do you charge?
We use a fixed rate of €7.95 excl. 21% VAT for packages up to 20 kilos. Everything above that is €14.95 excl. VAT. The packages are sent via GLS. GLS ships quickly and is very reliable.
Do I need a license for hunting weapons?
- We only sell firearms and ammunition on the presentation of a valid permit.
- Sale of Air Weapons and ammunition only 18+ and upon presentation of valid ID.
Can I also have my weapon repaired by you?
Yes you can! You can also contact us for repair and tuning of your air rifle or firearm. Craftsmanship and more than 25 years of experience ensure that your air rifle or firearm is delivered in top condition. Feel free to visit our store in Oldenzaal.
How long does it take before I receive my package?
It usually takes 1-5 business days for the package to be delivered. Different rules apply to the rest of Europe. Look for this at https://gls-group.eu/NL/nl/verzend
Which brands do you have?
Essen Outdoor supplies the following brands and more: Laksen, Pinewood, Gateway1, Darn Tough, FX, Fjäll Räven, Seeland, Han Wag, Meindl, Le Chameau, Baron, Meopta, Zeiss, Swarovski, Leica, Bynolyt, Seeland, Härkila, Deerhunter Blaser, Beretta, Browning, Sauer, Heym, Merkel, RWS, Norma, Rottweil, Clever Mirage, S&B, Hatsan, Weihrauch. Nikon, Hawke, etc.
You may have another question that is not listed here but you would like an answer to. Which can! Send an email to [email protected] or use the contact form that can be found via “contact” at the top of the menu.